Most tenants unconvinced agents are compliant with Renters’ Rights Act
Original Article Summary
Just a third of tenants believe property managers meet new legal requirements
Investor Analysis
A survey of 1,105 tenants finds that only 32% believe their property manager is fully compliant with the Renters' Rights Act, with half reporting no communication about reforms and 59% having not seen updated tenancy agreements. This points to a significant industry-wide compliance execution gap post-implementation.
Investor Relevance
Landlords and property managers using managing agents face direct legal exposure if agents are not updating tenancy agreements, communicating statutory changes, or addressing safety issues like damp and mould — all obligations under the Renters' Rights Act. Failure to verify agent compliance could result in enforcement action, tenant disputes, or reputational harm. For self-managing landlords, the findings reinforce the need for proactive compliance checks rather than assuming agents have handled obligations.
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