Property complaints rise
Original Article Summary
There was a 47% increase in complaint enquiries across the residential property sector in the past year, dispute organisation Property Redress has found. Some 4,220 enquiries were received in 2025 compared with 2,863 in 2024, a 77% rise since 2023. Lettings complaints most commonly relate to: holding deposits; poor service and management; and tenancy payments and […] The post Property complaints rise appeared first on PropertyWire.
PropMatch Curated Analysis
Property complaints rose 47% in 2025, with lettings disputes focusing on deposits, service quality, and rent collection, resulting in £1.47m in redress payments.
Investor Relevance
Highlights key operational risk areas that can lead to costly disputes and reputational damage. Understanding common complaint triggers helps investors improve processes, reduce liability, and maintain better tenant relationships.
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